Attention Jeff Strong,
I want to get a message to you and your staff of how much I appreciate how John Edson saved the day and vacation for us by figuring out which shaft seal assembly and parts I needed.
I needed to fix my severe leak that flared up while on a boating vacation to the Exumas. It was a Saturday afternoon and he was able to have John Theed take time out of his Sunday/Fathers day to meet me at the shop and get me the parts.
Turns out that I needed both sets I purchased and was able to have the boat pulled in Nassau and have them installed and get back on our trip.
I am in the service business and manufacturing as well and I know how important it is to go the extra mile to help any and all customers out in their time of need.
Thanks so much!! A job well done.