Since 1991, Tides Marine has provided essential marine components to the marine industry. At Tides, providing excellent customer service is our no. 1 priority and we proudly manufacture our Shaft Seals, Rudder Bearings and Sail Track in Deerfield Beach, Florida. Our products improve vessel performance and reliability, solve unique system issues, reduce the need for scheduled maintenance and provide worry-free, long-term boating enjoyment. We are the US Master Distributor for MATE-USA Pumps, Horns & Rubrail as well as Super Stainless, a gel based, non-abrasive, stainless steel cleaning agent.
At “TidesMarine”, your privacy is our priority. We are committed to protecting your privacy at all times, in all situations. The information we collect about you when you become a member is used to process your orders and to provide a more personalized experience on our site. Our site uses a 256 bit encrypted SSL to increase the security of our customer’s information.
When you become a “TidesMarine WebSite or WebStore” member, we ask you to fill out a form that requests your name, address and e-mail address as well as some demographic information.
TidesMarine will share data with trusted partners to help us perform statistical analysis.
Your name and address information is used solely to process orders unless your prior consent is given. Without your consent, this information will NEVER be sold, given, rented or traded to others for purposes other than order fulfillment.
Your demographic information (gender, date of birth, etc.) will be used for several security purposes, to ensure you are who you say you are and in fact you are paying with your credit cards and not someone using your stolen credit cards.
When you visit our site we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to personally identifiable information.
All Tides Marine employees take your personal information very seriously. All employees must learn and obey our security policies. Access to member personal information is limited to key management personnel and our member services department. The information is ID and password protected and our Web security is reviewed on a monthly basis. We have also installed and shielded our site with a 256 bit encryption SSL.
After becoming a Tides Marine WebSite or WebStore subscriber you may correct/update your personal information by clicking on the ‘My Account’ link at the top of any page, entering your ID, password and birth date when prompted and clicking the Edit Information button. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, you may contact our member services group through the My Account section, or the Contact Us section.
From time to time we may send out email messages alerting you that products are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason or 2) to confirm receipt of your orders. Administrative e-mails will not contain promotional materials. If you choose to receive our News Letters or Mailing Lists, they will contain promotional materials from TidesMarine.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site
We may correct or supplement your address information with standardized postal representation in order to ensure that your orders are delivered. We do this since we want to make sure that our members receive the order and to lower costs associated with our programs.
Cookies are pieces of information that your browser stores on your computer’s hard drive which identify you when you enter. The ability to select samples on our site is not cookie-driven. We may use session cookies to provide a seamless experience on the site and to combine with our log files so that we can understand our site traffic and analyze our demographic information in aggregate form. If you have set your browser to reject cookies, our site will not identify you when you enter and you will need to manually type in your ID and password.
You may reach us via email HERE or you may write to us at the following address:
Tides Marine, Inc.
Attn: Web Master
3251-A SW 13th Drive
Deerfield Beach, FL. 33442